House Of Hampton® Furniture, Lighting, Wallpaper, Mirror, Chandelier values the privacy of its customers and is committed to protecting it. This privacy policy explains how we collect, use, and disclose information about you when you visit our website or make purchases from us.
Information We Collect
We collect information about you directly from you and automatically through your use of our website and services. Information we collect may include:
- Contact information such as name, email address, mailing address, and phone number when you create an account, make a purchase, or contact us with questions.
- Payment information such as credit card number, expiration date, and billing address when you make a purchase.
- Website usage information such as IP address, browser type, pages visited, and links clicked when you interact with our website.
- Product preferences such as favorites, ratings, and reorder history to provide you with a personalized shopping experience.
- Location information if you allow us to access your device’s location services to provide localized content.
- Marketing preferences such as opt-ins or opt-outs for promotional emails, onsite messages, push notifications, and text messages.
We use cookies and other tracking technologies on our website to collect usage and preferences information.
How We Use Information
We use the information we collect for the following purposes:
- Provide and improve our products and services.
- Send order confirmations and receipts.
- Process payments and refunds.
- Contact you about your orders and purchases.
- Provide product suggestions, recommendations, and other personalized content.
- Improve our website and customer experience.
- Send marketing communications with your consent.
- Detect and prevent fraud.
- Conduct analytics and run our business.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
We will not use your information for purposes other than those described in this policy unless we have your consent.
Sharing Information
We do not sell or share your personal information except in the following circumstances:
- Service providers: We share information with third party service providers that help us operate and improve our business. This includes payment processors, web analytics providers, advertising networks, customer support, email delivery, and more.
- Business transfers: If we are acquired by or merged with another company, we will transfer information to them as part of the transaction.
- Law enforcement: We may disclose information to comply with laws or respond to lawful requests, legal processes, or governmental inquiries.
- Protection of rights: We may disclose information to enforce our policies, prevent fraud, and protect the safety and rights of others.
- Consent: We may share information with your consent or at your request.
Any third parties with whom we share information are required to protect it and use it only for authorized purposes.
Security
We have implemented technical and organizational measures designed to protect your information against unauthorized or unlawful processing and accidental loss, destruction, or damage. However, no security measures can be 100% effective, so we cannot guarantee the absolute security of your information.
Your Choices
You have certain choices available regarding our use of your personal information:
- You may opt-out of promotional emails by following the unsubscribe instructions in the message. This will not affect administrative communications regarding orders or accounts.
- You may opt-out of text messages by replying STOP.
- You may update communication preferences by logging into your account and adjusting settings.
- You may access, correct, or delete your personal data by contacting us or logging into your account.
- You may request that we stop using or restrict processing of your personal data, but this may impact our ability to provide you services.
- You may opt-out of cookies by adjusting your browser settings, but some website functionality may no longer work as intended.
Third-Party Links
Our website and emails may contain links to third-party websites. Any access to and use of such linked websites is not governed by this policy but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
We are based in the United States and the information we collect is governed by U.S. law. By accessing our website or providing information to us, you are transferring information to the United States.
Changes to This Policy
We may periodically update this policy as needed to reflect changes in our privacy practices. We will notify you of material changes by posting the updated policy on our website. You should check back periodically to view the most current version.
How to Contact Us
If you have any questions about this privacy policy or our information practices, you may contact us at:
Privacy Officer
House Of Hampton® Furniture, Lighting, Wallpaper, Mirror, Chandelier
1959 Birch Street
Indianapolis, Indiana
[email protected]
